Deflection Panel in Salesforce Lightning
This course is a step by step guide on how to install a functional Deflection Panel in Salesforce Lighting
In this course, you will learn how to install a basic Deflection Panel in Salesforce Lightning. To enable it, you will need to set-up your Query Pipeline and Machine Learning with a few simple rules.
The Self-Deflection Panel can be used to provide adapted solutions as the user is writing his description issue in the contact support page.
This course is for Salesforce Lightning platform administrators and developers.