HPE - Maximize the Probability of Relevance on Day 1, Hour 1

HPE - Maximize the Probability of Relevance on Day 1, Hour 1

Discover HPE's unique implementation challenges and the innovative solutions they utilized for their Worldwide Unified Search Support Portal solution

About this course

HPEs Support Center portal is where HPE’s Customers, Partners, and Employees discover hundreds of thousands of content items to support over 45,000 products. HPE implemented Coveo to speed improvements toward two primary goals: improve self-solve and make incremental steps toward unifying HPE support portals. This presentation and demonstration will focus on key unique implementation challenges and the innovative solutions for their Worldwide Unified Search Support Portal solution tackled by HPE and Coveo Professional Services for maximum relevance Day 1 - Hour 1.

Curriculum

  • VIDEO - Maximize the Probability of Relevance on Day 1, Hour 1
  • Coveo Impact 2019 Session: Maximize the Probability of Relevance on Day 1, Hour 1

About this course

HPEs Support Center portal is where HPE’s Customers, Partners, and Employees discover hundreds of thousands of content items to support over 45,000 products. HPE implemented Coveo to speed improvements toward two primary goals: improve self-solve and make incremental steps toward unifying HPE support portals. This presentation and demonstration will focus on key unique implementation challenges and the innovative solutions for their Worldwide Unified Search Support Portal solution tackled by HPE and Coveo Professional Services for maximum relevance Day 1 - Hour 1.

Curriculum

  • VIDEO - Maximize the Probability of Relevance on Day 1, Hour 1
  • Coveo Impact 2019 Session: Maximize the Probability of Relevance on Day 1, Hour 1