Harnessing the Chaos to Provide Relevancy

Harnessing the Chaos to Provide Relevancy

This session will feature The American Society for Quality (ASQ) and Smart Technologies’ quest to create more relevant interactions.

About this course

This session will feature The American Society for Quality (ASQ) and Smart Technologies’ quest to create more relevant interactions.

ASQ, a knowledge-based community of quality professionals, had some major pain points to solve with 50,000+ pages, documents and products that resided on legacy systems and were difficult for end users to find and manage. They will share how their adoption of Coveo Cloud and Sitecore proved to be the ideal solution for internal staff and members to find and purchase their products. They will also share how machine learning will provide a rich purchasing experience in an ecommerce world for marketers and consumers.

SMART is an outcomes-based company that provides technology solutions for educators and the business world. Their digital team faced the challenge of bringing order to a sprawling, fragmented ecosystem of data. They will share how they used Coveo as a driver for governance and taxonomy across the organization. They will also share the immediate returns on investment they experienced and how they are leveraging search, analytics and some clever customizations to intercept and educate site visitors.

About this course

This session will feature The American Society for Quality (ASQ) and Smart Technologies’ quest to create more relevant interactions.

ASQ, a knowledge-based community of quality professionals, had some major pain points to solve with 50,000+ pages, documents and products that resided on legacy systems and were difficult for end users to find and manage. They will share how their adoption of Coveo Cloud and Sitecore proved to be the ideal solution for internal staff and members to find and purchase their products. They will also share how machine learning will provide a rich purchasing experience in an ecommerce world for marketers and consumers.

SMART is an outcomes-based company that provides technology solutions for educators and the business world. Their digital team faced the challenge of bringing order to a sprawling, fragmented ecosystem of data. They will share how they used Coveo as a driver for governance and taxonomy across the organization. They will also share the immediate returns on investment they experienced and how they are leveraging search, analytics and some clever customizations to intercept and educate site visitors.