Coveo for ServiceNow Deployment

The Coveo™ for ServiceNow integration brings AI-powered search and recommendations directly inside ServiceNow to improve support agent proficiency, enhance customer self-service experience, and allow administrators to make informed decisions based on actual usage analytics data rather than guesswork. 

In this course, you will learn how to implement various Coveo features in your ServiceNow portal or workflow, with step-by-step instructions and video demonstrations. By the end of this course, you will be able to deploy a basic out-of-the-box Coveo for ServiceNow implementation. 

This course is for both developer and administrator audiences.